FAQs - Emergencies

Is Maple Shade Utilities available 24/7/365 for water and sewer emergencies?

Yes. Even though the utilities are only staffed 8 hours per day, the main number is answered 24/7/365 and an on-call technician will respond to all emergencies. If you have an emergency or observe a water main break or sewer overflow, please notify Maple Shade Utilities at (856) 488-7450 immediately.

I have a leak in my indoor plumbing. Who do I call?

For leaks anywhere in your interior plumbing, except at the meter, please contact a qualified plumber. If the meter is leaking, please contact Maple Shade Utilities. If the leak is severe, close the valve at your meter. If you need your water turned off at the curb, contact Maple Shade Utilities.

What are the Maple Shade Utilities normal business hours for non-emergencies?

Business hours are 7:30 AM to 3:00 PM Monday through Friday, excluding holidays.